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Xbox 360 Error codes


 Copyright Notice: All rights reserved Copyright 2005 Llamma Corp.  This document and associated photos and all content at llamma.com may not be reproduced without written permission from the author(s).  This means you may not re-post at another site, sell these documents on eBay or reproduce in any form.  Our articles are written with the intention of them being read at our site.  Feel free to link and use any one photo from any of our articles for the purpose of linking. 

Check out this tutorial!  If you are getting the 3 Red Light Fix (AKA Three Red Lights of Death, 3RLOD, Red Ring of Death, X-Clamp Fix) This link has the information you need!!

System Error.  Contact Xbox Customer Support.

(Above photo taken from Xbox-Scene.com article)


The following re-Posted on Llamma with permission 05/02/06 Updated 05/08/07
Originally posted in Xbox-Scene.com Forums http://forums.xbox-scene.com/index.php?showtopic=484726 (Check out the forum post for the most up to date info)

Written By: Contributions By:      
twistedsymphony posure
diacronic
XGC xINSANITYx
sowa99
tommiwan
Team Modfreakz
neoed30
Xfab29
rsintx
BenS
leorimolo
CajunSniper
gwashington42490
G0t M4xx 21
mp3boy
bluefalcon
ethylique
MatrixNeo
sodiumba
Taher

THIS ERROR CODE GUIDE IS IN NO WAY OFFICIAL NOR DO WE MAKE ANY CLAIMS TO IT'S ACCURACY.

The Specific Type of hardware failure can be determined by the error code displayed on the screen.
If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below
E45: Unknown (possibly dashboard update related)

E64: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.

E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.

E66: DVD Drive Error: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer.

E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error. Some also believe this might be caused by a problem with the fans.

E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E71: possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.

E72: (not yet known)

E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port.

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

E76: (not yet known)

E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

=============================

--==SECONDARY ERROR CODES==-
The specific type of hardware failure can be determined by a "hidden" error code
  • Turn the xbox 360 on, and wait till the 3 red lights are flashing.
  • Press and hold the sync up button (the small white one), while holding that button press the eject button.
  • The LEDs will now blink the first number in the code (as described below).
  • Release the eject button and press it again.
  • The LEDs will now blink the second number of the code.
  • Release the eject button and press it again.
  • The LEDs will now blink the third number of the code.
  • Release the eject button and press it again.
  • The LEDs will now blink the forth number of the code.
  • Release the eject button and press it again.
  • The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.

Here is how you interpret the LEDs to get the code number:
  • All four lights flashing - 0
  • One light flashing - 1
  • Two Lights flashing - 2
  • Three lights flashing - 3

0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
0010 over heating
0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes.
0012 over heating
0013 over heating
0020 (Not yet known, possibly overheating)
0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard.
0022 GPU Error / GPU Overheating
0023 (not yet known)
...
0101 (not yet known)
0102 unknown error
  • though it's most likely GPU related literally means the console does not know what is wrong. possibly a short or cold solder joint somewhere. So far there is 1 major theory for what causes most of these errors is that the Ram, CPU, or GPU are not soldered properly to the mother board due either to poor manufacturing or excessive heat up and cool down cycles that stress, weaken and eventually break the soldered connection.
    There are two theories to fixing this one deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced. I have also heard of limited success by simply switching the AV cable from "HDTV" mode to "TV" mode.
0103 CPU Error/ CPU Overheating - see solution for error 0102
0110 Memory Error / Memory Overheating - see solution for error 0102
...
0200 (not yet known)
...
1000 (not yet known)
1001 (not yet known)
1002 (not yet known)
1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
1010 Hard Drive Error, Can be caused buy a corrupt or missing eProm.
1011 (not yet known)
1012 (not yet known)
1013 (not yet known) possibly a dashboard update error
1020 (not yet known)
1021 (not yet known)
1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
1023 DVD drive not connected, connect DVD drive to boot
1030 (not yet known)
1031 (not yet known)
1032 (not yet known)
1033 (not yet known)
...
1444 and up There is no "4" in the error codes four lights is a "0" go back and check your code again.

=============================
--==Console Reset Codes==--
Clear All Installed Game Updates and Console Cache
  1. Go to the "system" blade
  2. Select "memory"
  3. Press Y on the HD symbol
  4. Press X,X, Left Bumper, Right Bumper, X,X
  5. A message will appear saying: "Do you want to perform maintenance on your Xbox 360 storage devices?"
  6. Select Yes
Clear Any Failed system updates that cause the console to error.
  1. With the console off, press and hold the sync up button (the small white one)
  2. While holding the sync button press the power button to turn on the console
  3. Continue to hold the sync button until the Console has booted up completely.
  4. During the boot process the console should clear any failed updates, allowing you to use it normally.
=============================
--==Sending in your Console for Repair==--
If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you loose the free support.

Check the documentation that came with your Xbox 360 for contact information.

In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)

=============================

This FAQ is constantly changing and I do my best to keep it as up to date as possible..
If you would like to help please send me a PM with any additional info/links that you feel should be included/corrected with this FAQ.


After reading this guide if you'd like to discuss the problems you're experiencing with others you can do so in the following thread:
http://forums.xbox-scene.com/index.php?showtopic=462099

 




 

 

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